Privacy Policies

PRIVACY POLICIES OF SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V.,

I. INTRODUCTION.

SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., respect your right to privacy and will protect your personal data provided through the portal https://srlsoluciones.com/, email, physically or any platform used by SRL Solutions (BambooHr and Servicenow).

In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, we have developed and established this Personal Data Protection Policy. This policy is governed by the regulations that regulate the treatment of Personal Data contained in the databases or files for which SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. is responsible.

The Department of Personal Data Protection, designated for the purpose of ensuring compliance with these provisions, will provide the necessary legal advice and respond to the requests received from the Data Holders. In this way, we commit ourselves to ensure the confidentiality, integrity, and security of the personal information under our responsibility.

If you require more information or wish to exercise your rights as a Data Holder, please do not hesitate to contact our Department of Personal Data Protection, which will be pleased to assist you. We appreciate the trust you place in us and strive to ensure the privacy and proper safeguarding of your Personal Data in accordance with the relevant legal and ethical standards.

II. SCOPE OF APPLICATION.

This policy applies to collaborators, suppliers and clients, who provide personal data to SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE .CV.

III. DEFINITIONS

Privacy Notice: Document generated by the Responsible Party that is made available to the holder.

Personal data: Any information related to you, for example, your name, telephone, address, photograph or fingerprints, as well as any other data that can serve to identify you. This type of data also allows you to interact with other people, or with one or more organizations, and to be subject to rights.

Sensitive personal data: Data that, if disclosed improperly, would affect the most intimate sphere of the human being. Examples of such data include: racial or ethnic origin, health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, and sexual preferences.

Holder. The person to whom the collected personal data corresponds.

Treatment. The obtaining, use, disclosure or storage of personal data by any means. Use encompasses any action of access, management, utilization, transfer or disposition of personal data.

Transfer. Any communication of data made to a person other than the responsible or in charge of the treatment.

Database: An ordered set of personal data pertaining to an identified or identifiable person.

IV. SCOPE.

This policy summarizes the personally identifiable information that we may collect and how we may use it.

This policy is directed to all employees, collaborators, clients, suppliers, subcontractors of SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V.

This Policy applies, in general, to the internet sites and other means through which personal data are obtained operated on behalf of SRL and its business units.

It is the policy of SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V. to observe and comply with the Federal Law on Protection of Personal Data Held by Private Parties. This represents the commitment to gain and maintain the trust of our clients and partners who share their personal information with us.

V. Objectives.

This privacy policy describes how SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V. protects your privacy when we collect personal information. The term "personal information" used in this Policy means information that personally identifies you, alone or in combination with other information that we have available.

• Guarantee the privacy of the data and that these are only treated according to the purposes established in the Privacy Notice.
• Protect and correctly treat personal data, as well as establish administrative, technical and physical security measures, that are contained in the files or databases whether physical or electronic owned by SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V.
• That the Holder can exercise their Rights of Access, Rectification, Cancellation and Opposition (ARCO) easily and quickly or even oppose new purposes in the treatment of their data.
• That the treatment of personal data is provided in accordance with the Principles of:
  Legality.- That they are collected in accordance with the Law.
  Consent.- That the consent of the Holder exists to treat their data.
  Information.- Inform the Holder what data and for what purposes are collected.
  Quality.- The collected data must be relevant, correct and updated.
  Purpose.- Only for the fulfillment of the purposes that are treated.
  Loyalty.- Inform the Holder of the changes in the Privacy Notice.
  Proportionality.- Only the necessary data will be required, not more.
  Responsibility.- Preserve and treat the data as established by Law.
• Permeate this Personal Data Policy to the areas that handle, guard, collect, transfer or treat personal data of individuals.

VI. Responsibilities.

It is the responsibility of the "Human Resources Area" of SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., the management and administration of the database of information concerning the collected personal data, in addition to the establishment and control of a process of attention to data holders, to grant them access to the same, as well as the right of rectification, cancellation and opposition to the treatment of their personal data and/or sensitive personal data, as well as the delimitation to the use and/or disclosure of the same.

It is the responsibility of the Human Resources Area of SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., to comply with its obligations under the Federal Law on Protection of Personal Data Held by Private Parties.

The "Personal Data department" is made up by the area of Human Resources and Finance with two different positions, a data manager who will be the one that treats personal data on behalf of the Responsible.

On the other hand, the Responsible will be that physical or moral person who decides on the treatment of personal data.

SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V. do not endorse, represent, or warrant the Privacy Policy or content of any third-party site that has links from or to the site https://srlsoluciones.com/ If additions to this policy or otherwise with respect to a specific Internet Site of https://srlsoluciones.com/ are necessary, we will indicate such disclosures in a separate website privacy notice.

VII. Purpose of data collection.

The personal data that the responsible party collects will be processed only for the following purposes as applicable to each holder according to their legal relationship with the same:

1. To send the newsletter of our solutions, as well as marketing efforts.
2. Billing procedures, supply, distribution and sale of our products, provide information about changes or new products or services that are related to SRL;
3. To comply with our contractual obligations with suppliers, clients and employees;
4. To perform statistics that allow us to improve your user experience in future operations.
5. Personal information will be processed consistently with the purpose for which we collected it, or for which you gave your consent;
6. Reasonable commercial and security measures will be taken to ensure that your personal information is reliable, accurate, complete, and when necessary, up to date;
7. Archive and document control of backgrounds of our trainers, suppliers, associates and workers, and, if necessary, contracting procedures and opening of a physical file for document control and archive.
8. For the purposes of the preparation and celebration of the contract(s) that, according to the corresponding legal relationship, may be required;
9. The fulfillment of obligations arising from the corresponding legal relationship.
10. Promote, acquire, receive and provide the services and/or products required;
11. Evaluate the quality of the products and/or services;
12. Extrajudicial collection procedures in the case of delinquent clients or any other debtor, and/or
13. Notices before judicial, administrative or labor authorities for the fulfillment of obligations derived from the particular relationship that is held with each "holder".
14. SRL may share your personal information with trusted external providers, who help us to provide the Services. We will ensure that those service providers are obligated to protect your personal information under the terms of the contract, which are no less protective than those set forth in this Privacy Policy.

 

Personal data will be kept and safeguarded under the strictest confidentiality and may not be used differently than mentioned above, unless there is a change in this Privacy Notice.

Once the purpose of the personal data processing is fulfilled, they will be blocked with the sole purpose of determining possible responsibilities in relation to their treatment, until the legal or contractual limitation period of these. During this period, personal data may not be processed and after this, it will be canceled in the corresponding database.

VIII. Data collected.

According to the collection platforms, SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., may collect the following: voter ID, passport, professional license, C.U.R.P., R.F.C., NSS, birth certificate, charter, email, address, bank account number, commercial and/or fiscal address, phone, users for the platforms and systems, access passwords, information of systems and telecommunications of clients.

EMPLOYEE PLATFORM

"SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V.," may collect and, if applicable, process the personal data expressed below: full name, date of birth, age, gender, marital status, nationality, address, copy of official identification with photo (passport, voter ID, professional license), curriculum vitae; job application, marriage certificate, INFONAVIT retention notice, bank account opening contract, driver's license, credit bureau report, letter of no criminal record; copy of birth certificate; copy of proof of address (light, phone or property tax receipts); copy of released military card (if necessary); home phone, cell phone; copy of the Federal Taxpayer Registry (RFC); copy of the Unique Population Registry Code (CURP); social security number; education certificates or proof of studies; certificates or proof of language proficiency; employee category (level) and position; photograph; personal references; emergency contact data; information regarding employee performance; recommendation letters.

In addition to the personal data mentioned above, for the informed purposes, we will use the following personal data considered as sensitive, which require special protection: past, present and future health status, diseases suffered, allergies and medications, marriage certificate; copy of migration document; salary, perceptions, medical examinations and deductions; labor history, school history, copy of the high, low or salary modification certificate from the Mexican Social Security Institute (IMSS); copy of the certificate of perceptions from the last job; information related to beneficiaries or economic dependents, Éstos will be treated as sensitive data according to the guidelines established by law.

IX. Consent.

By using our services, purchasing products, using the Internet Site of https://srlsoluciones.com, or by providing us with personal information, you implicitly consent to the collection and use of your personal information; you give your consent in terms of article 8 of the Federal Law on Protection of Personal Data Held by Private Parties.

Personal data may be processed without the consent of the holder, always in respect of a judicial order, reasons of national security, provisions of public order, security and public health or to protect the rights of third parties, establish the assumptions provided by the Federal Law on Protection of Personal Data Held by Private Parties.

If consent is not given on the collection, use and disclosure of your information, do not use the Internet Sites of https://srlsoluciones.com or the Contact with data manager forms and mail indicated in the privacy notice. When appropriate, express consent will exist at the time of signing the consent that underpins this complete and/or simplified privacy notice.

X. Use of cookies.

The portal https://srlsoluciones.com uses cookies to help us obtain statistical information about the use of the portal. At any time you can delete the cookie used by our portal, accessing the configuration preferences of your browser. Similarly, you can prevent the reinstallation of said file, making the corresponding adjustments in the configuration preferences of your browser.

XI. Changes and updates to the privacy policy.

This privacy policy may change or update periodically; therefore, we ask you to review it constantly and you can be aware of the latest version governing the treatment of your personal data. Notwithstanding the foregoing, this privacy policy will always observe the applicable legal provisions.

XII. Means to limit the use of personal data.

SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., have physical, technical and administrative security measures for the protection of Personal Data provided by users, so it will take the actions, measures and special precautions it considers necessary, in order to safeguard the right to the protection of Personal Data.

If you wish to stop receiving promotional messages via email and/or printed by SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., you can request it through: canalsrl@srlsoluciones.com

XIII. Exclusion of liability of the site.

The Site may contain hyperlinks or hypertext "links", banners, buttons and/or search tools on the "World Wide Web" that when used by users transport to other portals or Internet sites that could be owned by third parties. The Personal Data that users may provide through these portals or Internet sites are not contemplated by this Privacy Notice and its Treatment is not the responsibility of SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V. We recommend users verify the Privacy Notices displayed and applicable to these portals and Internet sites.

XIV. Transfer of personal data.

Personal data will not be disclosed or shared with national or foreign third parties, except when it comes to labor references and data transfers for purposes of recommendation and evaluation of acquisition, reception and provision of services; in light of the foregoing, companies affiliated with the Responsible and that are part of "SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V., and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. de C.V.," are not considered as third parties, which require having the personal data for the aforementioned purposes.

XV. Means to exercise the rights of access, rectification, cancellation or opposition of your personal data (ARCO), in accordance with the provisions of the Law.

Users may request the exercise of their rights to:

1. Access their Personal Data;
2. Rectify their Personal Data when they are inaccurate or incomplete;
3. Cancel their Personal Data;
4. Oppose for legitimate cause the Treatment of their Personal Data, and/or revoke their consent for the Treatment of their Personal Data at any time, so that the use of these is discontinued.

However, it is important that you keep in mind that not in all cases we will be able to attend your request to cancel your Personal Data, oppose the treatment or revoke your consent, since it is possible that for some legal obligation it is required to continue treating your Personal Data.

The exercise of the rights of Access, Rectification, Cancellation or Opposition

of Personal Data (ARCO) and Revocation of consent that users perform should be done through a free written request, directed to the responsible via email to: canalsrl@srlsoluciones.com indicating the following:

The name of the holder, address and email to communicate the response to your request; The documents that prove the identity or, if applicable, the

legal representation of the holder; The clear and precise description of the Personal Data with respect to which one seeks to exercise any of the aforementioned rights (in the case of rectification, the modifications to be made should be indicated and provide the documentation that supports your petition); Any other element or document that facilitates the location of the Personal Data.

SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V. and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., will respond to users' requests within a period not exceeding 20 business days counted from the date on which the corresponding request is received, through the email that has been provided for this purpose.

The exercise by users of the aforementioned rights must be subject to the laws and regulations in force in Mexico.

XVI. Contact means.

For the effect of the foregoing SRL SOLUCIONES E IMPLEMENTACIONES, S.A. DE C.V., and SRL SOLUCIONES INTEGRALES DE DESARROLLO, S.A. DE C.V., indicates as address the located in Bosque de Duraznos 55, floor 1, office 102, Colonia Bosques de las Lomas, Alcaldía Miguel Hidalgo, C.P. 11700, through the present makes known that the personal data that you provide us as an "active or potential holder", will be treated strictly for the purposes that are later indicated, being the only responsible for the treatment of said data, the data management, located at the referred address, with email canalsrl@srlsoluciones.com

Updated 30/11/2023.